Be part of the next 80 years of volunteering at your Citizens Advice service across Stockport, Oldham, Rochdale and Trafford.

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The Citizens Advice service working across Stockport, Oldham, Rochdale and Trafford wants people to be part of the next 80 years of its history by volunteering with them.

The Citizens Advice service started almost 80 years ago on 4 September 1939 - the day after the beginning of World War II.

As part of Volunteers’ Week, which runs from 1 June to 7 June, Citizens Advice in Stockport, Oldham, Rochdale and Trafford want to thank current volunteers for their contribution and welcome new recruits to help bring the charity into its next 80 years.

The over 100 volunteers at the charity, contribute over 2,300 hours each month and last year assisted in helping 35,000 people with over 74,000 problems, such as debt, housing, benefit and employment issues.  

With the support of volunteers, the charity supported local residents increase their incomes by £10.1 million with a further nearly £3 million of debt being written off.  

Volunteers at Citizens Advice help us in roles such as giving our clients information and advice, raising funds, keeping the service running smoothly, and helping with the strategic direction of the organisation.

“Volunteers are a fundamental part of Citizens Advice; they support the delivery of a number of functions in the charity – we couldn’t do it without them and we want to say a big thank you to every single one of them.

“For 80 years the charity, with volunteers, has been supporting local residents – our mission and values haven’t changed and the need for our service is more now than ever before.

“Our volunteers make a huge difference to people’s lives, giving their time and energy freely. If you’d like to help people in your community and can spare a few hours a week, we’d love to hear from you.”
— Maria Cuschera, Deputy Chief Executive at the Citizens Advice service across Stockport, Oldham, Rochdale and Trafford said:

At Citizens Advice, volunteers come from a range of backgrounds and ages to contribute their time and skills to help deliver this important service.  The benefits are many and our volunteers increase skills and confidence while meeting new people and making a positive difference to people’s lives.

Volunteering at Citizens Advice is wonderful. I work part-time and volunteer in my local Citizens Advice office. I am part of a strong community here at Citizens Advice, supporting people and making a difference to people’s lives every day I volunteer. We truly make a difference and not many volunteering roles give you that opportunity.
— One of our dedicated volunteers working face-to-face

If you’re interested in finding out more about volunteering with the Citizens Advice service in either Stockport, Oldham, Rochdale or Trafford, you can visit the charities website; and clicking on volunteering.

Notes to editors:


  • The Citizens Advice service covering Stockport, Oldham, Rochdale and Trafford is a partnership including Citizens Advice Pennine West and Citizens Advice Stockport working together through a formal collaboration agreement to jointly deliver services in the local authority areas.

  • Together in 2018/19, the charity helped 35,000 unique clients with 74,500 issues

  • The top three advice issues are; Benefits & Tax Credits (includes Universal Credit), Debt, and Housing.

  • In 2018/19 across Stockport, Oldham, Rochdale and Trafford £10.1 million extra income was gained by 1,700 clients.  The service also supported £3 million worth of debt to be written off or rescheduled for 200 clients.

Steve Hughes